About FixMac: Cape Town’s Apple Repair Specialists

FixMac is the Apple-specialist division of Fix I.T. Claremont, founded by Jade Botha in 2014. A flagship store, a forced move courtesy of the MyCiTi bus, and a workshop that never missed a beat. This is our story.

Our Story

A Claremont Original Since 2014

Fix I.T. Claremont opened its doors in 2014 and became a Claremont fixture, a flagship store repairing everything from students’ first MacBooks to companies’ entire fleets.

When the MyCiTi bus development came through the area, our flagship store had to make way for the city’s plans. We didn’t slow down: we consolidated into our Claremont workshop at 60 Meyer Street and doubled down on what we do best, specialist repairs done in-house, with courier collection across Cape Town and all of South Africa.

Through it all, Apple devices became the heart of the business, so they earned their own name: FixMac, the Apple-specialist division of Fix I.T. Claremont. Same founder, same team, same standards, dedicated entirely to MacBook, iMac, iPhone and iPad.

  • Founded in 2014, 12+ years of repair experience
  • Flagship Claremont store, a local fixture for years
  • Made way for the MyCiTi bus development, never missed a beat
  • Chip-level repairs done in-house, never outsourced
  • Serving greater Cape Town and all of South Africa via courier
Inside the FixMac workshop in Claremont, Cape Town, where Apple devices are repaired on the bench
The Founder

Founded by Jade Botha

FixMac is not a franchise or a faceless chain. It was built by one technician who learned electronics from his father and turned it into one of Cape Town’s most-reviewed repair businesses.

12+ Years on the Bench

Jade Botha learned electronics the old-school way, from his father, and has spent over 12 years repairing devices. He founded Fix I.T. Claremont in 2014 and built its flagship store into one of Cape Town’s most-reviewed repair businesses.

Today he leads the workshop and sets the standard every diagnosis follows: find the real fault, quote it firm, fix it properly.

What That Means for Your Device

  • A founder who still diagnoses before he quotes, not the other way round
  • Chip-level micro-soldering done in-house, never outsourced
  • Honest advice: if a repair is not worth it, you will hear it straight
  • Your data treated as private, always
  • A written warranty on the work, every time

Jade’s rule for the team is simple: repair it like it’s your own mother’s device.

Who Trusts Us

Trusted by Insurers, Businesses and Communities

Anyone can promise a good repair. These are the names and neighbourhoods that put their devices, and their claims, in our hands.

Insurance Companies

We handle damage assessments and repair work for insurance claims, including jobs for Bryte Insurance, Zurich and Santam. If South Africa’s biggest insurers trust our diagnosis, you can too.

Restaurants & Hospitality

Restaurants across the Southern Suburbs rely on us to keep their Apple devices running, from front-of-house iPads taking orders to the back-office MacBooks that keep the books.

Churches & Training Academies

We look after churches in Claremont and training academies in Cape Town, keeping their tech working quietly in the background so they can focus on their people.

Why Choose FixMac

Why Cape Town Chooses Us, and Comes Back

The proof we put on the table for every single repair.

200+ Five-Star Google Reviews

Real customers, real repairs, a 4.9 out of 5 rating across more than 200 Google reviews for Fix I.T. Claremont and FixMac. Don’t take our word for it, read every review here.

1-Year Parts, 6-Month Workmanship

Every repair carries a 1-year parts warranty and a 6-month workmanship guarantee, in writing on your invoice. Refurbished devices carry a 1-year warranty.

Published Prices, Firm Quotes

Our starting prices are on this website for everyone to see, and every job gets a firm quote after free diagnosis. No vague estimates, no shock invoices.

Repairs Others Won’t Touch

Chip-level logic board repair, micro-soldering and ultrasonic liquid damage treatment, all in-house. Devices declared dead elsewhere are brought back here, regularly.

Insurer-Accepted Reports

Our written assessment reports are used in claims with insurers like Bryte, Zurich and Santam, and we turn the paperwork around fast so your claim doesn’t stall.

Cape Town Wide, SA Wide

Walk into our Claremont workshop, or courier your device from anywhere in South Africa. Same diagnosis standards, same warranties, wherever you are.

About FixMac, FAQ

Questions About Who We Are

Who owns FixMac?

FixMac is owned and run by its founder, Jade Botha. It is the Apple-specialist division of Fix I.T. Claremont, which Jade started in 2014 and built into one of Cape Town's most-reviewed repair businesses. Today the team works from the Claremont workshop at 60 Meyer Street, serving walk-ins and courier customers across South Africa.

Is FixMac the same company as Fix I.T. Claremont?

Same owner, same team, same workshop. Fix I.T. Claremont handles Windows laptops, PCs, consoles and business IT, while FixMac is dedicated exclusively to Apple devices: MacBook, iMac, iPhone and iPad repairs, refurbished Apple sales, water damage repair and data recovery.

How long has FixMac been repairing Apple devices?

Fix I.T. Claremont was founded in 2014, more than 12 years of hands-on Apple repair experience. The flagship Claremont store was a local landmark until it made way for the MyCiTi bus development, and the team consolidated into its current Claremont workshop. FixMac was launched as the dedicated Apple division.

Why should I choose FixMac over another repair shop?

Concrete reasons: over 200 five-star Google reviews rating us 4.9 out of 5, a 1-year parts warranty and 6-month workmanship guarantee on every repair, a 1-year warranty on refurbished devices, published starting prices, free diagnosis with a firm quote, and a client list that includes insurance work for Bryte Insurance, Zurich and Santam.

Free, No Obligation

Talk to Our Team

Tell us the device and what is wrong. We reply within 15 minutes during business hours, Mon–Sat 09:00–18:00. Prefer to chat? WhatsApp 084 745 4897.

Not sure? Leave it blank, we will help you identify it.

No obligation. We never share your details.

Experience the FixMac Standard

Join the 200+ Capetonians who rated us 5 stars. WhatsApp your device model and what’s wrong for an exact, no-obligation quote, or walk in at 60 Meyer Street, Claremont, Mon–Sat 09:00–18:00.